Shipping: In most instances we offer Free Shipping, unless it is international. When shipping larger prints and large orders shipping calculations may not be accurate when you order. There may be supplemental shipping charges due to larger prints costing more to ship or if an order has to ship in multiple packages. Please contact us if you have a concern about shipping charges before you order. If a package is tracked as delivered and you did not get the package you will need to handle this with the shipping company fedex or USPS. Contact the shipping company to see if they will take responsability for the missing package. Be sure your address was correct on your order and be sure you are shipping to a safe location where packages can be safely delviered. In most cases fedex and usps will not replace a package that was TRACKED as DELIVERED. We use tracking on all packages to be sure they arrive at the address provided on the order.
Combined Shipping: We cannot promise that we can combine shipping on mulitple orders after your order is placed. Be sure to check your order before completing the order to avoid having to request combined shipping. This process takes extra admin time and can cause issues with producioton and shipping logistics.
International Shipping: Please be very sure of the address you are entering for international shipping. If an item is returned to us or lost in transit to an international location, our policy is to reship to YOUR location and then you will need to reship it internationally. If the wrong address was supplied to us for the order or the package is returned to us, you will need to pay for shipping to your location. We will not reship international packages a second time outside the USA if they are lost or sent back to us. The package will have to be sent to your location. International shipping costs may not be accurate at check out and there may be added charges for larger packages shipping outside the US. Please ask for a quote if you are unsure about costs. International shipping can take days to several weeks depending on the location and the shipping company.
WE ONLY SHIP TO THE ADDRESS LISTED IN THE SHIPPING ADDRESS ON YOUR ORDER UNLESS WE ARE TOLD OTHERWISE BEFORE SHIPPING. Any issues or extra costs that arise because of the wrong shipping address will be billed accordingly. Please be sure you list the correct shipping address. We cannot be responsible for packages declined/returned from a PO Box location. Returned packages may be subject to additional charges if they need to be reshipped. (when the address matches the shipping address and the client did not accept the package or it was undeliverable by usps or fedex)